Aalco Metals - Business Administration Apprentice

Salary: £187.50 per week
Hours: Full Time
Closing Date: 28-Nov-2017

Employer Name: Aalco Metals

Employer Address: 207 Great Howard Street, Liverpool, L5 9ZH

Vacancy Title: Business Administration Apprentice

Weekly Hours: 37.5 hours per week (Monday – Friday 08.30 to 5pm)

Weekly Wage: £187.50

 

Short description:

Aalco are a national mutli-metal stockholder in the UK offering a great opportunity for an Administration Apprentice to support our Liverpool sales team with all aspects of the day to day administration of the Group’s modern office facilities in Liverpool. 

Our extensive inventory includes Aluminium, Stainless Steel, Copper, Brass and Bronze in all semi-finished forms, covering a wide range of grades/alloys, shapes and sizes – both industry standards and special or bespoke items for particular applications or individual customers.

Full description:

We are a national metal stockist and have a busy sales team. We are looking for an administration apprentice who will provide administrative support for this team at our head office based on Derby Road/Sandhills. 

The Administration Apprentice will be fully trained to support the business with all aspects of the day to day administration of the Group’s Liverpool office. Duties will include:

1)    Telephone

Being able to provide excellent first level cover for all general telephone enquiries (not sales) with the company in a professional and confident manner.

2)    Mail In/Out

To be able to process all incoming and outgoing mail in an efficient and time critical manner

3)    CRM tool Maintenance

To assist staff to maintain the customer database – recording interactions with clients and prospective clients

4)    Contacting clients via email and phone for administrative enquiries to support the sales team

5)    Trade counter:

Providing support to trade counter staff in processing cash and customer sales

6)    Stationery Maintenance

To be trained so as to ensure adequate stocks of necessary materials are available when required and are replenished in a timely and effective manner.

7)    General Admin support

To be able to provide general office support as directed by members of the sales team including filing and retrieving documents.

Any other duties as reasonably requested by management from time to time and in line with the level and remit of the role. Training on all aspects will be provided.

 

ADDITIONAL

8)     To use information technology systems to carry out duties in the most efficient and effective manner.

9)     To achieve personal appraisal targets, as agreed by the line manager.

10)  To undertake training and constructively take part in meetings and other events designed to improve the effective development of the post and post holder.

 

Skills required

  • Computer literate – (Microsoft Office)
  • Excellent interpersonal skills – face-to-face and telephone

Qualifications required

 GCSE’s grades A-C in English, Maths and ICT are essential for this role

 

Personal qualities

  • Personable and positive approach
  • Willingness to learn
  • Flexible, as the role will require a range of functions

Training to be Provided:

Business Administration apprenticeship to include the Business Administration Diploma Level 2. This can be delivered mainly in the workplace through visits every 3-4 weeks for workplace assessment. Functional Skills, if required, are available

Expected Duration: 12 months

 

If you wish to apply for this vacancy please send a copy of your CV to Nicola at The City of Liverpool College on the following; nicola.ward@liv-coll.ac.uk

 

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