Cobalt Housing- Customer Service

Salary: £196 per week
Hours: Full Time
Closing Date: 28-Nov-2017

Employer: Cobalt Housing

Vacancy Location: Lower House Lane, Liverpool, L11 2SF

Vacancy Title: Customer Service Apprentice

Number of Vacancies: 2

Working Week: 35 hrs per week

Wage: £5.60 per hour

 

Vacancy Description:

  • Duties include meeting call handling,
  • liaising with clients (including customer facing),
  • promoting properties to prospective tenants via telephone and email,
  • managing the reporting,
  • authorisation and timescales of maintenance jobs, 
  • diary management,
  • typing,
  • filing 
  • any other administrative tasks as required.

 

Skills required

 

 

 

Excellent Customer Skills – face to face and via the phone

PC Literate

Experience within the industry would be a plus

Typing Proficient

 

Qualifications required

 

 

 

GCSE Maths and English

Personal qualities

 

 

Polite

Organised

Good telephone Manner

Time Managed

Good Common Sense

 

Additional questions:

Why do you want a career in the property trade?

 

 

2.Give an example of how you have previously prioritised your work load.

 

to apply for this position please email your CV along with the answers to the above questions stating which position you are applying for to Nicola.Ward@liv-coll.ac.uk

 

Please note if you do not hear back in 10 working days your application has been unsuccessful and we unable to provide individual feedback.

 

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