H C L Homecarers- Apprentice Care / Support Worker

Salary: £217.50 per week
Hours: Full Time
Closing Date: 02-Jan-2018


Employer: H C L Homecarers

Vacancy Location: 8 Childwall Valley Road Liverpool, L16 4PE

We are particularly interested in candidates who can work in the following areas:

  • Yew Tree

  • West Derby

  • Fazackerly

  • Croxteth



Vacancy Description;   

Care/Support Workers are to provide physical and emotional support to clients living within their own homes and/or to support clients in accessing day services/daily activities.

To work closely with other professionals, agencies, colleagues and clients’ relatives to provide a personalised service that meets the needs of individuals maintaining their quality of life. You will provide physical and emotional support as required and demonstrate a caring attitude towards others which is based on respect, dignity and equality.

The role requires a personal responsibility for upholding Homecarers Liverpool Ltd (HCL) Care’s Mission Statement of Values in all areas of your work.

Care/Support Worker Role Responsibilities;

  1. To provide and maintain a high standard of personal care for each client which may include: Intimate care, hygiene and physical well being

  2. To adhere to each client’s agreed individualised care plan

  3. To respond appropriately to medical or health concerns by reporting any concerns to a Locality Manager in accordance within HCL’s Reporting policy and procedures

  4. To strictly adhere to HCL’s Care’s Safeguarding of Adults Policy

  5. To ensure you are familiar with and follow all of the HCL Care policies and procedures

  6. To provide support and to enable clients with their daily living skills as required, whilst respecting an individual’s right to dignity, privacy and choice

  7. To provide a safe environment for clients whilst maintaining high standards of personal and domestic hygiene, following HCL’s Infection Control policy

  8. To carry a company Identity badge at all times

  9. To wear a company uniform and use company personal protective clothing (PPE) were applicable according to the companies policy and procedures

  10. To adhere to HCL’sconfidentiality policy

Responsibilities as a Member of the Team

  1. To work co- operatively as part of a member of multi-disciplinary team

  2. To report any matters of concern to the Locality manager

  3. To contribute to a culture of open communication

  4. To document ,update and maintain the necessary client documentation

  5. To attend relevant training events and to work towards minimum NVQ/Diploma Level 2 qualification in Adult Health or Social Care or hold an equivalent qualification

  6. To act in a manner which promotes and ensures Health and Safety in the work place

  7. To communicate with others in a professional and courteous manner

    Reality Check:

    Domiciliary care is caring for people in their own homes HCL focus on prevention and promote wellbeing with both served users and staff as we are committed to supporting The Healthy Liverpool Programme.

    Hours of work are flexible but generally delivered over seven day week evening and weekend work required. Work will involve walking from one service users home to another within a small geographical area.

Employer Description

Company Overview

HCL is an approved provider for the delivery of the Personal Care Services Contract, on behalf of Liverpool City Council and are registered with Care Quality Commission (CQC) as a Domiciliary Care Service Provider. Our services comply with the Essential Standards of Quality and Safety. Our last unannounced inspection report is available for download by clicking here.

Our Mission

"To provide a quality caring service that is sensitive to the needs of the service user and their carers, to enable them to maintain their independence and enhance their quality of life".

  • We aim to achieve our mission by providing a range of quality services that meet the needs of each individual service user and providing services that are outcome focussed.
  • By listening to our customers and staff and tailoring services to meet individual needs
  • Investing in staff training and development and promoting new ways of working to meet the personalisation agenda

Our Vision

We aim to be the leading Health and Social Care Provider in Merseyside becoming the provider of choice for purchasers of care and the care workforce.

Our values

  • To be inclusive recognising the needs of all individuals treating people with dignity and respect
  • To work in partnership with our service users and their families promoting trust independence and choice


Skills Required

  • To be able to work alone confidentially *subject to completion training/shadowing

  • Effective verbal and listening skills

  • Clean UK driving license – desirable

  • Able to work as part of a team

  • Time management skills


Personal Qualities   

  • Possess cultural awareness and sensitivity

  • Demonstrate sound work ethics

  • Be consistent and fair

  • Be compassionate and understanding

  • Be flexible, adaptable and able to work effectively in a variety of settings

  • Respect cultural differences

  • Work effectively as a member of a team

  • Punctual and reliable


Qualifications Required   

  • Basic Literacy and Numeracy skills


Training to be Provided

NVQ Level 2 or 3 in Health and Social Care


Expected Duration

12 Months


Other Requirments

Employer is looking for Apprentices aged 18+ due to nature of the business with experience or a Level 2 in Health and Social Care (or related qual).  Employer will consider candidates who do not have relevant professional experience, as long as they have a strong desire to work in the care industry. 


Future Prospects   

Permanent position within the company


How to Apply;

If you wish you apply for this vacancy please send you CV via email, stating the role you would like to be considered for, to  nicola.ward@liv-coll.ac.uk

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