Apprenticeship Framework in IT Application Specialist Level 2/3

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This Apprenticeship provides the apprentice with the competence, skills and knowledge to work effectively and efficiently with IT systems, communication and productivity tools and software applications.

This includes the creation and amendment of many types of formatted information including documents, diagrams, spreadsheets and presentations. It also includes maintaining simple websites, using the internet to find and exchange information and using social media to disseminate information.

At level 2, for example, you could work as a Data Administrator, entering and editing data using software such as Customer Relationship Management; Accounts; Payroll and Stock control systems and produce routine reports from the data held.

At level 3, for example, you could work as a Website manager, planning and contributing to designing websites; creating multimedia content for websites; and working with IT professionals to build new sites.