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Domiciliary Care Worker

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Domiciliary Care Worker


The role of the Care Worker is to perform duties and tasks to enable our service users to continue living within the comfort of their own homes in a safe and secure way. To offer a level of care which promotes dignity, respect, and choice.

Full Description

What the role involves:

Deliver Companionship & Personal Care to Service Users. Deliver companionship and personal care in line with the service users support plans which is agreed and set out before we start delivering care. You will receive full training and support to undertake the duties within this role and these needs to be delivered within the guidelines set out in our policies and procedures.

Working Week: Candidates must be available to work full days throughout the week and contribute to at least every other weekend.

Companionship duties may include:

Providing support and encouragement to empower the service user to lead an independent lifestyle
Providing companionship and conversation
Shopping for the weekly essentials
Meal preparation and cooking
Joining and assisting in hobbies or crafts
Light domestic tasks and general household duties such as cleaning, bed making, laundry and ironing
Accompanying service users to appointments
Driving clients to desired places
Pet care
Communicating with family, friends and other healthcare professionals on their behalf

Personal Care may additionally involve:

Assisting a service user to get up, dressed and preparing them for the day
Washing, bathing, showering, oral care, grooming
Toileting including assisting with the use of a commode
Continence management
Assistance with eating
Assisting with prescribed medication
Use of moving and handling equipment (after training) if a service user is unable to mobilise on their own.
Working closely with other care professionals such as District Nurses and GPs
Assisting service users to go to bed, including undressing and washing
Be reliable and understand the necessity of not letting the service user , colleagues or the Company down at short notice and leaving service users vulnerable.

Recording and Reporting:

To write and maintain accurate records of care on a daily basis.
To accurately complete Medication Administration Records (MAR sheets) in accordance with Heron Care’s policies and procedures where this is part of the care plan (once fully trained).
To report to the Line Manager or Supervisor if there are any changes or causes of concern in a service users’ condition.
Follow Policies and Procedures Maintain awareness, understanding and adherence to Company rules and policies and procedures as set out in the Employee Handbook.
Treat all service users with respect and dignity and ensure they receive a quality service.
Maintain personal and service user’s safety through adhering to proper Health & Safety procedures.
Attend/complete mandatory training and be responsible for ensuring that mandatory care certificate training units are in date.

Personal Competencies

To be able to commit to and attend all customer visits
To be able to cope with emergency and difficult situations and seek solutions
To be able to communicate effectively and develop effective working relationships with colleagues, families, clients, etc
To be able to maintain high standards of care provision with compassion and empathy

Desired Skills

  • Good communication both verbal and written.
  • Good level of spoken and written English
  • Good understanding of what the role entails
  • Ability to follow instructions

Desired Personal Qualities

  • Willingness
  • Caring
  • Honest
  • Positive attitude
  • Reliable
  • Trustworthy

Future Prospects

Successful completion of this apprenticeship may lead to full time employment.

Training to be Provided

Level 2 Adult Care Apprenticeship

To apply for this role click here and complete the application form.

Please note, applications not submitted via this form will not be considered. 

Employer: Heron Care

Location: Liverpool

Salary: £9.30 per hour

Available Positions: 10

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