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Digital Support Services — T-level

Digital, Games Development and ICT

Course ID: 166850

Course Year: 22/23

Course Details

  • Level 3 Qualification
  • 2 Year Course
  • Includes minimum 9 week industry placement

What to expect from the course

The T-Level Digital Support Services qualification will support you in developing an understanding of how digital technologies impact the business and market environment • You will use digital technologies to solve and analyse problems in digital environments, including physical, virtual and cloud environments. Following on from GCSE’s or an appropriate Level 2 Qualification, you will have the opportunity to study the technical, physical and human aspect of internet security, as well as testing software, hardware and data, and planning digital projects. As part of your T-level qualification, you will also complete a minimum of 9 weeks placement with an industry employer. You will develop the skills needed for employment and further study, including working in a team, and using digital tools for project management and collaboration. You will also learn about topics specific to Digital Support Services, including:
roles within the digital support services sector
communication in digital support services
fault analysis and problem resolution
There is also the opportunity to specialise in the following areas:
digital infrastructure
network cabling
unified communications
digital support

Why study with us?

Student Benefits

A baker decorating pastries.
Academy Bakery

The Academy Bakery is located on the Duke Street campus, producing a range of first class baked goods daily. These include artisan breads, patisserie and biscuits, as well as special occasion/novelty cakes by award-winning master-bakers. Students are offered a range of discounts throughout the year.

The Academy Bakery
A woman getting a nail treatment on her hands.
Academy Hair and Beauty Salons

Duke Street is also home to The Academy Hair and Beauty salons. They offer generous student discounts on a wide range of hair and beauty treatments, at a fraction of high-street prices. These include styling, cutting, perming, highlights, facials, manicures, electrolysis and traditional and homeopathic massage.

The Academy Salons
A chef preparing a dish.
Academy Restaurant

Duke Street campus is also home to the College’s Academy Restaurant. Often referred to by it’s customers as Liverpool’s hidden gem, the restaurant serves top class cuisine, at highly competitive prices. Food is expertly prepared by professional chef/tutors and young chefs in training and offers students a range of discounts at different times of the year.

The Academy Restaurant
An illustration of students using Office 365.
Microsoft Office 365 - Free

When you become a student of the College you’ll receive full access to Microsoft Office 365. This allows you to install the software on your own computer and other devices at home, completely free of charge.

A gym, including treadmills and exercise bikes.
Onsite Sports Facilities/Fitness Suite

The college has excellent sports and fitness facilities at its Roscoe Street campus. Students pay a one-off membership fee for all year round usage of weekly supervised gym sessions, as well as access to a number of sporting clubs and events.

Career pathways

This course is suitable for anyone wanting a career in digital infrastructure and support.

Career options might include becoming an infrastructure technician or a role in IT support. This course will support you in progressing into roles such as:


You can also use this T Level to progress to a related higher-level apprenticeship or course of study at a higher level.

We're here to help...

Contact us to discuss your application or find out more:

 : 0151 252 3000

Entry Requirements

5 GCSE's at Grade 5 or above, including Maths and English. Or, a Level 2 in a relevant subject area, at Merit grade or above, and English and Maths at Grade 5 or above.


This course is only available to learners aged 16-18 at the start of the course and is free.

Apply Now »

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