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Aviation Operation — Level 3 Diploma/Extended Diploma

Course information

This exciting qualification has been developed with large companies in the UK aviation industry and is designed to meet the needs of students who want to work in aviation, particularly on the ground. Whilst not specifically aimed at students who want to progress to university, students can progress on to Foundation Degree and Higher National Diplomas.
The course content and activities provide skills students will require to gain employment and progress in a career in aviation. The specialist units are selected to reflect a range of learning and to allow learners to have transferable skills
The course is primarily aimed at students in the 16-18 age group who want a career in the aviation industry.
Students will also complete a customer service qualification and a 2 week work placement is obligatory.
Trips to Liverpool John Lennon Airport as well as to visitor attractions such as Blackpool Pleasure Beach and Alton Towers. Some students may also be able to participate in our trip to BA flight training centre near Heathrow.

You will develop skills in :

Customer service
Handling Air Passengers
Aviation health and safety
Aviation security
Ramp Handling
Aircraft dispatch


City and Guilds Level 3 Certificate in Aviation Operations on the Ground
City and Guilds Level 2 Award in Customer Service
GCSE Maths
GCSE English
Work experience

This course leads to...

Full and part-time employment in a range of aviation roles including passenger services, ground handling, dispatch, and security operations.
Students can also progress on to Foundation Degree.

Entry Requirements

Applicants will ideally be 16-18, although exceptions might be made.
Students should have 5 GCSE’s (or equivalent) at 4 or above ideally including English and Maths
All potential candidates will be assessed prior to the enrolment on any programme.
All applicants will need to complete a satisfactory initial assessment and interview.

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Further Information...

Need more information or can’t find the course you’re looking for? We can book you in to speak with our dedicated Advice & Guidance team about your options at The City of Liverpool College. With hundreds of courses and flexible learning, we’re sure to have something to meet your needs.

You can contact us online via or call us at any point on 0151 252 3000 with any queries you may have – we’re here to help.


Course ID: 163687

Course Year: 21/22

Course Duration: 1 Year


If you are 16-18 years old at the start of your course, studying at The City of Liverpool College is free. If you are aged between 19-23 and don’t have 2 A-Levels (or equivalent), you won't have to pay any fees for this course.

24 years old or over or 19-23 and have 2 A-Levels (or equivalent) at the start of the course? Fees are payable, but you may qualify for an Advanced Learner Loan to cover the cost of your course. Find out more at, or contact our admissions team on 0151 252 3000 or at

Fee for21/22 is 3345.00
In future years this fee may be subject to change.

Please note this is a two year programme that consists of two courses. Your fee status may change from one year to the next depending on age and circumstance at the start of the next course e.g. if you turn 19 before progressing to the next level, you may be required to pay fees as outlined above.

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