Online Enrolment – Sept 2020 Start

For courses starting in September 2020, enrolment begins at the end of August.

You should enrol online via the link we send you by email. Have a look at this handy step-by-step guides on how to enrol here:

Online enrolment for new students

No, enrolling online means that you can complete your enrolment without having to attend a college centre.

You will need your exam results and personal details.

This is usually because the file size is too big. Check:

• Photo is square
• Photo is less than 1mb
• Photo is similar to a passport photo
• Photo is a jpg (file type)

Try taking a screenshot of the original image and uploading the screenshot instead.

If this doesn’t work, please remove your photo and try again. Sign out and sign in again, this will take you to the courses on offer page. Once signed in: 

• Desktop:  Click your initials in the top right corner, and click “remove photo”. 

• Mobile: Click user icon (top right of screen) > Click initial > Remove photo 

If you get a message saying your account needs activation, this usually means you have not clicked the activation link in your email. You can resend the activation link.  Sign in, then click “resend activation” to trigger another email, you can then click the activation link you’ve been emailed to sign in.

This is usually because the file size of your photograph is too big. Check:

• Photo is square
• Photo is less than 1mb
• Photo is similar to a passport photo
• Photo is a jpg (file type)

Try taking a screenshot of the original image and uploading the screenshot instead.

If this doesn’t work, please remove your photo and try again. Sign out and sign in again, this will take you to the courses on offer page. Once signed in: 

• Desktop:  Click your initials in the top right corner, and click “remove photo”. 

• Mobile: Click user icon (top right of screen) > Click initial > Remove photo 

We understand that some of you may not be able to complete the full enrolment process online and we will provide support and face to face alternatives where necessary. For more information about this please contact enquiry@liv-oll.ac.uk.

After you have completed your enrolment,you will receive your welcome pack which contains information about your timetable. Please note it can take 1-2 days after you submit your enrolment for this to be processed.

Please check your email spam/junk folder. Please also ensure you are checking the right email address – this will be the email address you used when you applied to the college for new students. If you need to change this email address, let us know at helpdesk@liv-coll.ac.uk.

You will receive your City of Liverpool College ID badge in the post after your enrolment is complete. You do not need to come into the College to collect your ID badge. If you haven’t received your ID badge before your first day, don’t worry. We will issue you a temporary badge for the first week until your badge arrives.

You may be eligible for additional financial support such as free meals, a bursary or a travel pass. Click here for further information and instructions on how to apply.

Most welcome packs have now been sent. Please note that when you submit your online enrolment, you should allow 1-2 days for your welcome pack to arrive.

Timetables will be available from 5th September via Proportal. Full details are included in your welcome pack.

If you are having trouble using the online enrolment system, please contact helpdesk@liv-coll.ac.uk or 0151 252 3232 for support.

If you need help with anything else you can contact the college information team on enquiry@liv-coll.ac.uk or 0151 252 3000.

For courses starting in September 2020, enrolment begins in August. You will receive an email from us with either:

• Your digital enrolment form for signature (for students aged 16-18); or
• A link to complete your enrolment (for students aged 19 and over).

You should enrol online via the email sent to your email address. Please see the following documents for full details:

Online enrolment for 16-18 returning students

Online enrolment for 19+ returning students

No, enrolling online means that you can complete your enrolment without having to attend a college centre.

This is usually because the file size is too big. Check:

• Photo is square
• Photo is less than 1mb
• Photo is similar to a passport photo
• Photo is a jpg (file type)

Try taking a screenshot of the original image and uploading the screenshot instead.

If this doesn’t work, please remove your photo and try again. Sign out and sign in again, this will take you to the courses on offer page. Once signed in: 

• Desktop:  Click your initials in the top right corner, and click “remove photo”. 

• Mobile: Click user icon (top right of screen) > Click initial > Remove photo 

If you get a message saying your account needs activation, this usually just means you have not clicked the activation link in your email. You can resend the activation link.  Sign in, then click “resend activation” to trigger another email, you can then click the activation link you’ve been emailed to sign in.

This is usually because the file size of your photograph is too big. Check:

• Photo is square
• Photo is less than 1mb
• Photo is similar to a passport photo
• Photo is a jpg (file type)

Try taking a screenshot of the original image and uploading the screenshot instead.

If this doesn’t work, please remove your photo and try again. Sign out and sign in again, this will take you to the courses on offer page. Once signed in: 

• Desktop:  Click your initials in the top right corner, and click “remove photo”. 

• Mobile: Click user icon (top right of screen) > Click initial > Remove photo 

We understand that some of you may not be able to complete the full enrolment process online and we will provide support and face to face alternatives where necessary. For more information about this, please contact enquiry@liv-coll.ac.uk.

After you have completed your enrolment,you will receive your welcome pack which contains information about your timetable. Please note it can take 1-2 days after you submit your enrolment for this to be processed.

• All 16-18 students should have received an enrolment form to their email on 26th August. If you have not had this, please email data@shared-ed.ac.uk. 
• All students age 19 and over should have received their digital enrolment link. If you have not had this, please contact helpdesk@liv-coll.ac.uk.

All returning students have had their ID badges sent in the post. Please use your existing lanyard and simply replace your old badge with your new one.

You do not need to come into the College to collect your ID badge.

If you have not yet received yours, please contact lrc@liv-coll.ac.uk.

You may be eligible for additional financial support such as free meals, a bursary or a travel pass. Click here for further information and instructions on how to apply – applications are open from 4th August.

Welcome packs for returning students have been sent out via email. Please note that when you submit your online enrolment, you should allow 1-2 days for your welcome pack to arrive.

Timetables will be available from 5th September via Proportal. Full details are included in your welcome pack.

If you are having trouble using the online enrolment system, please contact helpdesk@liv-coll.ac.uk or 0151 252 3232 for support.

If you need help with anything else you can contact the college information team on enquiry@liv-coll.ac.uk or 0151 252 3000.